Bank Reconciliation
Bank Reconciliation matches the deposits landing in your bank accounts against the revenue records Suger expects, so you can confirm that the cash you were owed actually arrived — and spot the deposits that don’t line up.
Overview
Open Revenue → Bank Reconciliation. Suger ingests transactions from your connected bank accounts and compares each one against expected revenue. The dashboard summarizes match health, and a review queue collects the transactions that need a human decision.
Connect bank accounts first from Revenue Settings → Bank Accounts using Plaid or Stripe Financial Connections.
Summary cards
| Card | Meaning |
|---|---|
| Match Rate | Share of ingested transactions that are matched. |
| Needs Review | Transactions awaiting a decision, split into unmatched and in-review. |
| Variances | Transactions where the deposited amount differs from the expected match. |
| Total Transactions | Bank transactions ingested for the current scope. |
Reviewing and matching transactions
- All Transactions lists every ingested transaction with its date, amount, reference, description, match status, and variance.
- Review Queue collects only the transactions that are unmatched, in review, or in variance.
For a transaction that Suger couldn’t match automatically, use Manual Match to link it to the correct revenue record. Matches made by rules, by Suger’s automatic matcher, or by hand all count as matched; items left in review or variance do not.
KPI calculation formulas
| KPI | Applies to | Formula | Calculation details |
|---|---|---|---|
| Match Rate | All connected bank accounts | matched transactions ÷ total ingested transactions × 100 | Rule-matched, auto-matched, and manually matched count as matched. In-review, variance, and unmatched do not. |
| Needs Review | All connected bank accounts | count(unmatched + in-review transactions) | Items requiring a decision. |
| Variances | All connected bank accounts | `count(transactions where | actual − expected |
| Total Transactions | All connected bank accounts | count(ingested transactions in scope) | — |
Match rate and variance are computed across the transactions ingested from your connected accounts and are independent of the marketplace channel. See Cash & Disbursements for the payout side of the same cash.