Get Started

Suger is a cloud go-to-market platform for selling and billing software through AWS, Azure, Google Cloud, Alibaba Cloud, Snowflake, and Oracle marketplaces. This section is the onboarding path for a team that is new to Suger: create your organization and get it approved, connect the cloud you sell through, find your way around the console, and know how long each marketplace takes before you can sell.

Work through Start here in order if you are setting Suger up for the first time — Quick Start walks the path from signup to your first offer in about 30 minutes of hands-on work, with two waits you don’t control: Suger approving your organization, and the cloud provider reviewing a new marketplace listing. Once you are set up, the concepts, the everyday console screens, and your organization’s settings each have a section of their own, listed under Where to go next.

Start here

1. Quick Start — sign up, get approved, connect a cloud, create your first product and offer; ~30 minutes hands-on, plus the approval and listing-review waits.
2. Account — create your organization, turn on MFA, and invite your team with the right roles.
3. Connect Your First Cloud Marketplace — link the cloud you sell through so you can list products, create offers, and get paid.
4. Navigate the Suger Console — find your way around the left navigation and the top-bar tools.

Decide and plan

• What Is Suger — what the platform does and which marketplaces it covers.
• Integration Timeline — how long listing takes on AWS, Azure, and GCP; a net-new AWS listing runs about three weeks.

Get unstuck

• FAQ — the questions that come up in practice: AWS payments and tax, private offers and CPPO, listing changes, the client sign-up page, and the Salesforce and HubSpot integrations.

Where to go next

• Concepts — the vocabulary the rest of the documentation assumes: what a cloud marketplace is, products, offers, entitlements, and buyers, the two money flows, how a deal runs, cloud commit drawdown, and the glossary.
• Console — the screens you work in every day: the Home dashboard, your product catalog, private offers, customer companies, and contacts.
• Settings — email notifications, files, table exports, CRM-to-offer field mapping, the buyer signup redirect, API access, webhooks, and service quotas.
• Metering — report metered usage to each marketplace from the API, the console, or a billing platform, and grant usage credits.
• Billing — meter, price, invoice, and collect payment from the customers you sell to.
• Workflow — automate operations with triggers, logic, and integration nodes, without writing code.
• Suger AI Billing — what you pay Suger for AI features: what is metered, the monthly free credit, and your own spending limit.

Pick the marketplace you sell through

Listing, offers, and revenue are cloud-specific.

• AWS Marketplace — the broadest channel, with the most decisions to make up front: product type, a pricing model AWS locks at publication, and a review of your buyer experience.
• Azure Marketplace — everything runs through Microsoft Partner Center, so the gating step is on Microsoft’s side, and the vocabulary shifts: what Microsoft calls an offer is what Suger calls a product.
• Google Cloud Marketplace — the longest run-up: Partner Network enrollment, vendor approval and solution validation first, then listing approval in phases.
• Snowflake Marketplace — you sell a data product or application to consumers identified by Snowflake account, and a provider profile must exist before any paid listing.
• Alibaba Cloud Marketplace — one integration covers both the China and international markets, and you publish on Alibaba while Suger imports the product and runs the transactions.
• Oracle Cloud Marketplace — the narrowest: published SaaS listings sync in hourly, and offers are a one-time contract value sent to a buyer’s tenancy.

Scope and limits