Pre-Authorized Auto-Renewal

Let an AWS agreement renew on terms the buyer already agreed to, instead of negotiating a new private offer each cycle.

Overview

Pre-authorized auto-renewal (PAR) is a renewal term carried on the private offer itself. The buyer accepts the renewal rules once, when they accept the offer; AWS then renews the agreement on those rules without a new offer, a new acceptance, or a new signature.

There are two halves, and they live in different places:

Renewal terms can be configured from the Suger Console, the Suger Salesforce app and the Suger HubSpot app.

Which offers can carry renewal terms

The Configure renewal terms section appears only on an eligible offer. It is not a setting you can switch on — eligibility is decided by the offer itself:

Configure renewal terms

Renewal option

Pick one:

Price uplift type

Price uplift asks for one of two shapes:

A percentage range is what makes the renewal adjustable later: it is the pre-negotiated band the seller may move the final figure within before each renewal. A fixed percentage has nothing to adjust.

In the Suger Console, choosing Percentage range pre-fills a 5%–30% band with a 10% default, which you can change. If no value is finalized before the adjustment deadline, the default is charged automatically at renewal — and it compounds on the previous cycle’s price.

Renewal decision deadline and adjustment deadline

Both are a number of days measured back from the agreement’s end date, and both bound when the seller may still act:

Because the adjustment deadline is more days before the end date, it falls earlier on the calendar than the renewal decision deadline. That is the point of the pair: the uplift is settled first, while either side can still decide not to renew.

The contract duration these fields are checked against is the offer’s own term — its typed length, or the span between its start and end dates when you set the term by dates.

Renewal count

Renewal count is either Definite — a specific number of renewals, at least 1 — or Indefinite, which renews until someone stops it.

Renewal payment schedule

An offer with installments can carry a renewal payment schedule, so each renewed term is invoiced on the same rhythm as the first:

• At most 86 installment entries.
• Each entry’s % of total is between 0.01 and 100, with at most two decimal places.
• The entries must total exactly 100%. A schedule that totals 99.99% is rejected rather than rounded.

In the Suger Console, the section opens only when the offer actually has installments; a single-payment offer has no schedule to renew.

The schedule starts from the offer’s own installments. In the Suger Console, when the section opens, each installment of the offer becomes an entry timed from the start of the agreement and carrying its share of the total. Entries are timed in months; if two installments fall in the same month, the whole schedule is timed in exact days instead, and installments on the same date become one entry. While you are still changing the offer’s installments, the schedule follows them. Once you edit the schedule itself, your entries are kept as you left them — and an offer you reopen with a saved renewal schedule keeps that schedule.

In the Suger Console, one unit applies to the whole schedule. Choose By month or By exact days beside the Renewal Payment Scheduler button, which generates up to 86 equal installments; the column heading reads Months after agreement start or Days after agreement start to match. When the offer’s installments carry amounts, the schedule also shows:

• Original contract total and Contract duration above the entries — the figures the entries are measured against.
• An Estimated first renewal cycle payment amount on every entry, in the offer’s currency: the entry’s share of the contract total after one cycle of uplift.

Manage the renewal after acceptance

Once the buyer accepts, the terms are on the agreement and the entitlement grows a Renewal section with two tabs.

Renewal details

When the offer carried one, a Renewal payment schedule table follows: contract duration, number of installments, and a row per installment with its payment timing and % of total.

Renewal history

The Renewal history tab lists the chain of agreements — each renewal produced its own agreement ID, and the previous agreement is named. When Suger has not yet read a predecessor in the chain, the tab says Predecessor pending rather than showing a broken chain.

Adjust uplift %

Sets the uplift for the next renewal inside the pre-negotiated range.

Offered only when all of these hold:

• the term is a percentage range — a no-uplift or fixed-percentage term has nothing to adjust;
• the agreement has not yet passed its adjustment deadline;
• the uplift has not been finalized yet — once it is, the action disappears;
• the entitlement is live, has no pending cancellation, and has not been opted out of auto-renewal.

Adjust uplift % opens the Adjust renewal uplift dialog. Its summary shows the agreed Uplift range, the Default uplift and the Adjustment deadline, and the tables below it preview each line’s price at the next renewal. The prices are a preview; Suger computes the final amounts and AWS validates them.

• Target uplift percentage — one flat uplift for the renewal.
• Set an uplift per dimension — price lines individually instead. Each line starts at the range default; change any line to price it differently.
  • On an offer without installments, the switch covers every contract and usage dimension and replaces the flat uplift.
  • On an offer with installments, the Target uplift percentage always prices the payment schedule, and the switch applies to usage dimensions only. With it off, usage takes its own Usage uplift percentage.

Every value must stay within the agreed range; the dialog flags one that doesn’t (“Uplift must be between …% and …%.”). Then choose how to submit:

Opt out of auto-renewal

Stops the agreement renewing. Unlike the uplift adjustment this applies to any renewal term — stopping a renewal is independent of how it was priced — but it must happen before the lockout date.

Both take effect asynchronously

AWS propagates a renewal change on its own schedule, so neither action is reflected the moment you confirm it. Give it a few minutes and refresh the entitlement; the Renewal details tab shows the state AWS has actually recorded, not what was requested.

Reminder before the adjustment deadline

So a percentage-range uplift is not left to the default by accident, Suger reminds you while it is still Pending uplift. A daily check sends one reminder per entitlement cycle, beginning 30 days before the deadline. It uses the entitlement notification scope RENEW_UPLIFT_PENDING.ENTITLEMENT: the email’s subject reads “Action needed: finalize your renewal price uplift” followed by the entitlement name, and Slack or Microsoft Teams receive it too if you route that scope there. Once the uplift is finalized, no reminder is sent.

The email goes out only when Enable Email Notification is on for your organization and the scope’s row is enabled with recipients — see Email Notification.

What the buyer sees

The renewal produces a new agreement, not an extension of the old one. The buyer’s original agreement ends on its end date and the renewed agreement starts alongside it — which is why a renewed customer has more than one agreement in their AWS console, and why the entitlement list shows a new entitlement rather than a moved end date. See Accept Private Offer.

Related

• Create a Private Offer
• Accept Private Offer
• Private Offers in the Salesforce app
• AWS Marketplace Integration