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Offer and Entitlement

The Offer & Entitlement module allows buyers to review contractual offers from vendors and manage the entitlements granted after an offer is accepted. Together, these two concepts represent the contractual and usage lifecycle of a purchase within Buyer Service.

Offers​

An Offer represents the commercial terms proposed by a vendor for a specific product. Offers are typically sent by vendors after internal approvals are completed or a purchase request has been approved.

Buyers can view all received offers in the Offer list, which includes both pending and accepted offers.

Offer List

For each offer, buyers can:

  • Review offer details, including pricing and contract terms
  • View the associated vendor and product information
  • Accept the offer directly within Buyer Service

Offer Detail

Accepting an offer confirms the agreement between the buyer and the vendor and marks the transition from negotiation to fulfillment.

Entitlements​

An Entitlement represents the usage rights granted to the buyer after an offer has been accepted. Entitlements define what products or services the buyer is authorized to use and under what conditions.

Buyers can view all entitlements in the Entitlement list.

  • Entitlement details and status
  • Associated product and vendor information
  • The originating offer that created the entitlement

Entitlement List

From the Entitlement detail view, buyers can access:

Entitlement Detail

Entitlements are created as a result of offer acceptance and serve as the authoritative record of usage rights within Buyer Service.