Microsoft Outlook

Allow Suger to access your Microsoft Outlook account to send, receive, and manage emails on your behalf.

Overview

By integrating Suger with Microsoft Outlook, users can leverage automation workflows to enhance email productivity. Tasks such as sending emails can be automated, improving efficiency and enabling customized email workflows tailored to specific business needs.

Org-Level vs User-Level

Org-Level: Uses Azure AD app registration for organization-wide access. User-Level: Each user authenticates via Microsoft OAuth for personal Outlook access.

Create Integration (Org-Level)

Click the Connect Now button, you will be redirected to the Microsoft OAuth2.0 authentication page.

Click the Accept button to grant Suger permission to access your Outlook account. This authorization enables Suger to read, send emails on your behalf.

After the authorization is granted, you will be redirected to the Suger console. You can see the integration is connected successfully.
Verify the integration by clicking the Verify button. If the integration is successful, you will see the Verified status.

Create User Integration

Click the Connect Now button in the User Integrations section, you will be redirected to the Microsoft OAuth2.0 authentication page.

Click the Accept button to grant Suger permission to access your Outlook account. This authorization enables Suger to read, send emails on your behalf.

After the authorization is granted, you will be redirected to the Suger console. You can see the integration is connected successfully.
Verify the integration by clicking the Verify button. If the integration is successful, you will see the Verified status.

Suger AI Tools

Suger AI uses a middleware strategy — wrapping the Microsoft Graph Mail API directly.

Org-level and user-level: Both integration levels are supported. User-level takes precedence when both are connected.

Profile & Folders

Tool	Description
`outlookmail_get_profile`	Get the authenticated user’s Outlook profile
`outlookmail_list_folders`	List all mail folders with unread counts

Messages

Tool	Description
`outlookmail_list_messages`	List messages with OData filter or full-text search
`outlookmail_get_message`	Get a full message including body and attachments list
`outlookmail_send_mail`	Send an email (plain text or HTML)
`outlookmail_reply_to_message`	Reply to a message preserving threading
`outlookmail_update_message`	Mark as read/unread, flag, or assign categories
`outlookmail_move_message`	Move a message to another folder
`outlookmail_delete_message`	Move a message to Deleted Items

Drafts

Tool	Description
`outlookmail_list_drafts`	List saved drafts
`outlookmail_create_draft`	Save an email as a draft
`outlookmail_update_draft`	Replace a draft’s content
`outlookmail_send_draft`	Send a previously saved draft
`outlookmail_delete_draft`	Permanently delete a draft

Edit Integration

For security purposes, editing an existing Microsoft Outlook integration is not allowed. The practical way is to delete it and then re-create it from the beginning.

Delete Integration

The Microsoft Outlook integration can be deleted like all other integrations. Once the deletion is triggered, all integration info including the credentials and access tokens will be deleted immediately & permanently from Suger. No time window or methods to recover.