Private Offers vs. Entitlements

Overview of Suger service capabilities, plus the difference between private offers and entitlements.

Overview

Suger helps you sell and manage software across the AWS, Azure, and GCP marketplaces from one place. This page summarizes the capabilities Suger supports on each marketplace, and explains a core concept you’ll work with throughout the Console: the difference between a private offer and an entitlement.

Service Capabilities

Private Offers vs. Entitlements

As you manage customer deals in Suger, you’ll work with two closely related concepts: private offers and entitlements. Understanding the difference makes it easier to track where each deal stands.

Private Offers

A private offer is a proposal that’s still pending acceptance by the customer.

• Move through several stages — for example, submitted, accepted, or pending acceptance.
• Appear in the Offers tab, where you can track their progress.

Entitlements

An entitlement is an offer that the customer has accepted.

• Are created when a private offer is accepted.
• Represent finalized agreements — the customer’s active subscription in the cloud marketplace.

Key Differences