Suger

ERP Reconciliation

Connect your marketplace transactions to your ERP so Finance can trace every deal from contract to cash deposit.


Overview

When you sell through cloud marketplaces, you don’t receive a separate payment for every customer. Instead, the marketplace typically sends a single payment that combines revenue from many different customers and transactions. For Finance teams, this creates a challenge:

How do you know which customers, contracts, and invoices make up that payment?

Suger answers that question by connecting your marketplace transactions to your ERP system (such as NetSuite or QuickBooks). It tracks the lifecycle of each deal, matches marketplace payments back to the original contracts, and syncs the resulting financial data to your accounting systems.

How Suger tracks your marketplace revenue

To reconcile your books accurately, Suger tracks every deal through three financial stages:

StageWhat it meansWhat your finance team does with it
Invoiced amountThe total amount the marketplace billed to your buyer. Confirms the billing cycle has started.Verify the deal was activated and billing began on the right date.
Collectable amountYour expected net revenue after the marketplace deducts its transaction fee.Forecast cash flow and confirm the correct fee rate was applied.
Disbursed amountThe final amount deposited to your bank account.Reconcile against your bank statement and close out the invoice.

Tracking all three stages gives your finance team a clear, auditable trail from the original deal to the final cash deposit.

What Suger automates for you

Once you connect your ERP to Suger, the following happens automatically:

  • When a buyer accepts a private offer, Suger creates or matches a customer record in your ERP and links it to the contract terms from that deal.
  • As billing cycles run, Suger maps each invoice to the original sales opportunity in your CRM, so there’s a clean trace from the deal to the expected billing schedule.
  • When the marketplace sends a disbursement, Suger ingests that payment data, splits it into individual invoice-level records, and matches each one to the right customer.
  • Every day, Suger pushes those updated records to your ERP, automatically marking invoices as paid or unpaid based on what the marketplace has confirmed.

Connect your ERP

To start reconciling, connect your accounting system to Suger: