Billing

This section is about the money that flows from you to Suger for using its AI features. It is not about billing the customers you sell to — that is Billing, where you meter, price, invoice, and collect from marketplace buyers. The two are separate ledgers, and they are easy to mix up.

Suger meters AI usage per model and provider, applies your monthly free credits before anything is charged, and issues one invoice a month through Stripe. Every organization receives $100 in free AI credits each month. An organization that does not use AI features owes nothing here.

Read the Overview first — it is the rules of the system: how you are billed, what counts as usage, how monthly credits apply, what changes when you bring your own model key (BYOK), the monthly spending cap, and what happens when a payment fails.

Once you know the rules, the Billing Dashboard Guide shows you where to watch them. It walks through Settings > Billing in the console: the status banners, the summary cards for total cost, credits remaining, amount due, and request count, the usage-over-time chart, and the breakdowns by model and by user.

The FAQ answers the specific questions that come up in practice — whether unused credits roll over, what happens when you pass the $100, how BYOK billing differs from using the Suger key, when invoices are generated, and what an “Uncollectible” invoice status means.

Scope and limits