create support ticket comment

POST 
/org/:orgId/support/ticket/:ticketId/comment

create support ticket comment

Request

Path Parameters

orgId stringrequired

Organization ID

ticketId stringrequired

Ticket ID

application/json

Body

required

Ticket create request

comment

object[]

Array [

attachment

object

date string

id string

mimetype string

size integer

thumbnail_large string

thumbnail_medium string

thumbnail_small string

title string

url string

frame

object

id string

url string

image

object

extension string

id string

name string

thumbnail_large string

thumbnail_medium string

thumbnail_small string

title string

type string

url string

text string

type string

]

comment_text string

When creating a new comment, only CommentText is required.

creator

object

email string

id string

The Suger user ID.

isSugerEmployee boolean

Whether the user is a Suger employee.

profilePicture string

username string
date string
id string

Responses

200

OK

application/json

Schema

Schema

comment

object[]

Array [

attachment

object

date string

id string

mimetype string

size integer

thumbnail_large string

thumbnail_medium string

thumbnail_small string

title string

url string

frame

object

id string

url string

image

object

extension string

id string

name string

thumbnail_large string

thumbnail_medium string

thumbnail_small string

title string

type string

url string

text string

type string

]

comment_text string

When creating a new comment, only CommentText is required.

creator

object

email string

id string

The Suger user ID.

isSugerEmployee boolean

Whether the user is a Suger employee.

profilePicture string

username string
date string
id string

Example (from schema)

{
  "comment": [
    {
      "attachment": {
        "date": "string",
        "id": "string",
        "mimetype": "string",
        "size": 0,
        "thumbnail_large": "string",
        "thumbnail_medium": "string",
        "thumbnail_small": "string",
        "title": "string",
        "url": "string"
      },
      "frame": {
        "id": "string",
        "url": "string"
      },
      "image": {
        "extension": "string",
        "id": "string",
        "name": "string",
        "thumbnail_large": "string",
        "thumbnail_medium": "string",
        "thumbnail_small": "string",
        "title": "string",
        "type": "string",
        "url": "string"
      },
      "text": "string",
      "type": "string"
    }
  ],
  "comment_text": "string",
  "creator": {
    "email": "string",
    "id": "string",
    "isSugerEmployee": true,
    "profilePicture": "string",
    "username": "string"
  },
  "date": "string",
  "id": "string"
}

400

Bad request error

application/json

Schema

Schema

string

500

Internal server error

application/json

Schema

Schema

string

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