# Track and Respond to Deals

Every deal registration, whether you submitted it to a partner or received it from one, appears in your Partner Co-Sells list, where you can track its progress, review its details, and respond to inbound registrations that need your approval.

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## Overview

The **Partner Co-Sells** list is where all of your deal registrations come together. From there you can:

- Find and filter deals by direction and status.
- Respond to inbound deals a partner has registered with you.
- Track and manage an accepted or outbound deal as it moves through the pipeline.

:::info
For instructions on creating a new registration, see [Register a Deal with a Partner](/prm/register-a-deal/).
:::

## Find and Filter Your Deal Registrations

1. Go to **Suger Console**, then **Partners**.
2. Click **Partner Co-Sells**.
3. Use the **Direction** column to identify the type of deal:
   - **Outbound**: You registered the deal with a partner.
   - **Inbound**: A partner registered the deal with you.

   ![Partner Co-Sells list showing the Direction and Status columns](images/track-and-respond-to-partner-deal-regist-1.png)

4. Review the **Status** column to understand where the deal is in the process:
   - **`Pending Acceptance`**: An inbound deal waiting for you to accept or reject it.
   - **`Active`**: A deal that has already been accepted and is moving through the pipeline.

:::tip
Alternatively, open a partner's profile and select the **Co-Sell** tab to view only the deals shared with that partner.
:::

## Respond to an Inbound Deal

When a partner registers a deal with you as the seller, it appears as an **`Inbound`** co-sell with a status of **`Pending Acceptance`**.

### Step 1: Review the Deal Before Responding

Open any pending deal to view its details.

- A banner at the top explains the relationship between the partner and the opportunity, such as a partner referring a customer to your product.
- The **Overview** section shows the opportunity type, target close date, the deal value estimated by the partner, and any notes they provided during registration.

![Inbound co-sell detail view with the banner and Overview section](images/track-and-respond-to-partner-deal-regist-2.png)

### Step 2: Accept or Reject the Deal

#### Accept and complete the deal

1. Click **Accept & Complete** in the top-right corner to open the **Accept & Complete Co-Sell** window.

   ![Accept & Complete Co-Sell window](images/track-and-respond-to-partner-deal-regist-3.png)

2. Add at least one **Seller Deal Owner Contact**. Enter the contact's name, email address, and optionally their title. At least one contact is required.
3. Confirm the **Deal Value**. The partner's estimated amount carries over automatically, but you can update it and change the currency if needed.
4. Configure the **Commission Terms**:
   - Choose a **Commission Type**. This pulls the rate, cap, minimum, and renewal rules from the partner's Custom Plan if one exists, or your Standard Defaults if it doesn't (shown as "From Default settings" when no custom plan applies).
   - Confirm the **Revenue Share Model** and **Payment Trigger**.
   - Optionally, set a **Clawback Window** in days.
   - Set **Deal Value Visibility** — whether the partner sees the full deal amount and their commission.
5. Optionally, link the co-sell to a **Salesforce opportunity**, **HubSpot deal**, or **Dynamics 365 opportunity**.
6. Click **Accept**.

:::info
See [Set Up and Manage Commission Plans](/prm/commission-plans/) to learn how commission plans are configured.
:::

#### Reject the deal registration

Click **Reject** instead if the deal isn't a fit. This opens the **Reject co-sell** window.

1. Enter a **Reason** (for example, "Conflict with existing customer relationship"). This is required, and it's shown directly to the partner who registered the deal, so keep it factual and professional.
2. Click **Reject co-sell**.

![Reject co-sell window with the required Reason field](images/track-and-respond-to-partner-deal-regist-4.png)

## Track and Manage an Active Deal

Once a deal is accepted, or after you register an outbound deal, it moves through the same pipeline regardless of direction:

**Pending** → **Active** → **In Discovery** → **Proposal Sent** → **Negotiating** → **Won**

Two additional stages, **On Hold** and **Lost**, don't appear in the visual pipeline but can still be assigned manually when you change stages.

![Deal pipeline stages from Pending through Won](images/track-and-respond-to-partner-deal-regist-5.png)