# Request and Task

A **Request** represents a buyer-initiated intent to purchase a product or service. Each request follows a predefined workflow that reflects the organization’s internal approval process.

Requests can be created in multiple contexts:

- From the Request list page, where users can start a new request using the **Create New Request** action available in the page toolbar
> ![Request Create Button](images/request-create-button.png)
- During the offer acceptance process on an offer detail page, where users can choose to initiate a request workflow before accepting the offer

When creating a request, users first select the appropriate workflow based on business needs, then complete the request form defined by that workflow.

> ![Request Creating](images/request-creating.png)

**Buyer Service** allows users to:

- Create purchase requests by selecting a workflow and submitting the required request information
- View all requests they have initiated or are involved in
- Track the status and progress of each request throughout its lifecycle

> ![Request Detail](images/request-detail.png)

Requests can be initiated for both public offers and private offers, allowing organizations to apply the same approval process regardless of offer type.

When creating a request, users first select the appropriate workflow based on business needs, then complete the request form defined by that workflow.

## Task

A **Task** represents an actionable approval step within a request workflow. Tasks are generated based on the selected workflow and assigned to relevant participants, such as approvers or reviewers.

Participants can access tasks from the **Task list** and review detailed task information in the task detail view.
> ![Task List](images/task-list.png)

Within the **Details** section of the task detail page, approvers can review the information requiring approval and perform actions such as approve or decline, according to their role in the workflow.

**Buyer Service** allows task participants to:

- Review request and task-related information relevant to their approval step
- Take required actions within the approval process
- Track task activity and collaboration history

> ![Task Detail](images/task-detail.png)

Tasks ensure that procurement decisions follow defined approval rules and that each step is clearly documented.

## Relationship between requests, tasks, and offers

Requests and tasks operate before an offer is available and support internal approval processes:

- A request initiates the procurement workflow
- Tasks represent approval steps within that workflow
- Once a request is approved and a vendor sends an offer, the buyer can proceed with offer acceptance and subsequent contract and billing management

This structure allows organizations to separate internal approval from vendor engagement while maintaining a continuous procurement flow.